Best broadband ISP?


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Sillothian
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I've been with Pipex for nearly 3 years now and, apart from a poor couple of months last xmas, have provided me with an excellent service.

Having read that they could be taken over by the bag of shit that is Tiscali, I am on the lookout for a new ISP.

I only use my broadband for surfing and playing my 360/PS3 online. At present Pipex give me a rock solid connection day and night; providing speeds of about 5.5Mbs download and 384Kbs upload; no throttling of http or gaming ports (though they do throttle P2P/torrents which I never use).

What are your recommendations for an ISP that can provide me similar level of service and which ISP should be avoided? No cable or LLU where I live. ADSL Max is the best I can get.

Cheers :-)
#1 at 22:22:05 - 14/06/2007
Furbs
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Easily Zen. Best ISP I've ever had, although they do sadly now have bandwidth restrictions in place.
#2 at 23:16:07 - 14/06/2007
Sillothian
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These restrictions don't affect surfing or online gaming speed do they? Are they throttling ports or have they introduced a monthly download cap?
#3 at 23:25:49 - 14/06/2007
Furbs
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Yeah its just a download cap. Not sure what it is, but I think its pretty reasonable as things go. Wont affect regular surfing or gaming though.
#4 at 23:44:23 - 14/06/2007
Legion
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I'm with pipex and I'm also looking to move. They're just charging me too much now compared to other places.

I am bothered by bandwith restrictions however as I download a lot!
#5 at 23:44:39 - 14/06/2007
WOPR
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I went back to Zen recently after stupidly moving to Nildram for a while. You pay your money and get what you pay for. Zen aren't cheap but they are superb. The download limit is huge, something like 50gb I think.
#6 at 23:47:38 - 14/06/2007
Sillothian
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Zen is sounding better all the time :-)

I'll wait and see what happens with Pipex. Hopefully if they get bought by Tiscali I will get the option to jump ship for nothing. At present you to pay up the rest of your 12 month contract if you leave early.
#7 at 00:07:08 - 15/06/2007
Retroid
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Legion said:
I'm with pipex and I'm also looking to move.

:O
#8 at 04:22:10 - 15/06/2007
HairyArse
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I'm with Nildram and while they do enforce bandwidth limits, it's something ridiculous like 150GB a month or 5GB a day which is hardly restrictive.

I also have a really good upload speed (for the UK at least) in that I get about 82k and my connection can handle 14 player GRAW2 matches.

However, it is a business connection and so costs us £67 a month.
#9 at 11:14:53 - 15/06/2007
blizeH
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I'm also looking to move, but no way would I even consider Zen, £24.99 a month for a 1mb connection (in my area...) and a 20GB p/m cap, wtf!
#10 at 11:27:26 - 15/06/2007
Sillothian
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Pipex own Nildram, so I'm not sure what will happen to them if Tiscali buy Pipex.

Shouldn't affect you though Hairy as Tiscali are only interested in the residential customers.

On EG someone recommended Supanet. They seem very cheap, £13.99/month for unlimited ADSL Max; a bit too cheap really. Are these lot any good?
#11 at 11:39:51 - 15/06/2007
PiD
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Im liking the look of Be. at the moment apart from their stupid charge if you want to leave their service ever.

I want to leave Pipex but cant find a decent service to switch to :
#12 at 11:58:27 - 15/06/2007
Mr J
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Sillothian said:Pipex own Nildram, so I'm not sure what will happen to them if Tiscali buy Pipex.

Shouldn't affect you though Hairy as Tiscali are only interested in the residential customers.

On EG someone recommended Supanet. They seem very cheap, £13.99/month for unlimited ADSL Max; a bit too cheap really. Are these lot any good?


Used supanet back in the days of dial-up. They are the cheap subsidery of one of the other big players but can't remeber who. Tiscali possibly.

Anyways they were terrible when we used them.
#13 at 12:04:15 - 15/06/2007
Furbs
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Supanet used to be run by Tiny Computers. I think Harry used to work for them?

I used them when they were offering 1mb for £15 and it was quite frankly, the worst experience I've ever had. Sub-dialup speeds, awful customer service and just generally proof of "you get what you pay for".
Wouldnt touch with a bargepole.
#14 at 12:09:47 - 15/06/2007
Legion
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Yeah, I'm trying to decide between sky (cheap) or be (same price as pipex, but much faster).

#15 at 12:09:57 - 15/06/2007
Stevas
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BT.





/Whimper

/holds

/holds





/upturned corner of mouth




/Whimper




squeeeeeeeebmmmmphblawaaaahhHHHAHAHAHAHAHAHA. Aheeee... aheeeheeee... man, I... bweeeeee... I really /wipes tear/ - phew - I really managed to keep that going for some, too.

FUCK YOU UBISOFT
#16 at 12:14:01 - 15/06/2007
Mr J
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Actually we just moved to BT.

I hate them already, but the hawrdware they give you is fantastic.

Long story why we went to BT, can't be bothered going into it all just know.
#17 at 12:34:17 - 15/06/2007
Stevas
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You think the hardware is fantastic? I've had nothing but trouble with that fucking homehub thing. Seemingly needs rebooting every day. And the phone they sent me didn't work. No matter what I tried it just wouldn't do what it was told.

It's... um... it's in pieces now, laying next to the wall it recently came into rapid contact with.

As for the actual connection... shit, don't even go there.

FUCK YOU UBISOFT
#18 at 13:01:12 - 15/06/2007
GingerMagician
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Anyone know if Sky have got their act together yet?

Would seem the logical thing to do, seeing as I'm a Sky subsciber, but the horror stories at launch put me right off.
#19 at 13:15:18 - 15/06/2007
Stevas
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Woah, a ginger sandwich.

That takes me back.

FUCK YOU UBISOFT
#20 at 13:22:27 - 15/06/2007
GingerMagician
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You love it you slag
#21 at 13:38:28 - 15/06/2007
DocX
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GingerMagician said:Anyone know if Sky have got their act together yet?

Would seem the logical thing to do, seeing as I'm a Sky subsciber, but the horror stories at launch put me right off.


A mate at work has it & says its very good. I'm in the process of cancelling Pipex & moving to Sky Max - unlimited* downloads, up to 16mb line & £10 a month (although I have the full Sky package so I think this is a reduced price).

They always put a little * after unlimited, the snidey bastards.
#22 at 14:07:28 - 15/06/2007
Harry
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Furbs said:Supanet used to be run by Tiny Computers. I think Harry used to work for them?

I used them when they were offering 1mb for £15 and it was quite frankly, the worst experience I've ever had. Sub-dialup speeds, awful customer service and just generally proof of "you get what you pay for".
Wouldnt touch with a bargepole.


Yeah I did, I was a content editor on some of their website channels.

This is how tech-savvy they are. We had a weekend rotor to update the site on Saturday and Sunday, but we didn't have to go to the office.

However I couldn't use my broadband from home to access the CMS, oh no, I had to fecking dial-up connect to do the work.

Genius.
#23 at 14:15:03 - 15/06/2007
GingerMagician
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DocX said:
GingerMagician said:Anyone know if Sky have got their act together yet?

Would seem the logical thing to do, seeing as I'm a Sky subsciber, but the horror stories at launch put me right off.


A mate at work has it & says its very good. I'm in the process of cancelling Pipex & moving to Sky Max - unlimited* downloads, up to 16mb line & £10 a month (although I have the full Sky package so I think this is a reduced price).

They always put a little * after unlimited, the snidey bastards.

Sounds more promising.

I was looking at the Max package as well, plus maybe doing our landline through their Sky Talk package. I'm with BT at the moment and although I don't have any real complaints about their service, it is pricey compared to some of the other offers out there.
#24 at 14:17:34 - 15/06/2007
blizeH
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For some reason I completely forgot about Sky, so it's not too bad then? Very tempting ims
#25 at 15:36:29 - 15/06/2007
blizeH
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Unfortunately Sky’s Base, Mid and Max products will not be available where you live. Instead, you can get Sky Broadband Connect, which at £17 a month is less than the equivalent BT product.

Fucking hell.
#26 at 15:48:02 - 15/06/2007
Retroid
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blizeH said:For some reason I completely forgot about Sky, so it's not too bad then? Very tempting ims

They might give you speakers as a free gift.












(o/
#27 at 16:28:49 - 15/06/2007
billdoor
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Harry said:

Yeah I did, I was a content editor on some of their website channels.

This is how tech-savvy they are. We had a weekend rotor to update the site on Saturday and Sunday, but we didn't have to go to the office.

However I couldn't use my broadband from home to access the CMS, oh no, I had to fecking dial-up connect to do the work.

Genius.


They gave you some part of a helicopter to do weekend work?

/misinterprets for comic effect
#28 at 16:31:36 - 15/06/2007
Kay
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*bump*

I've decided to finally get myself a broadband deal. I want something really nice, cheap and simple. BT tells me that the maximum speed my phone line can handle is 6MBs.

I've been told that having a higher broadband speed than what my connection can handle can cause problems, so a 2MB per second deal should be fine, preferably with unlimited downloads. Also, I want to set it to connect wirelessly just to my laptop, not the PC. Any ideas? All the main ones - Tiscali, Orange, BT, Virgin etc. - seem to be dodgy, from what I've read.

K
#29 at 14:16:25 - 19/07/2007
Micro_Explosion
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This and this should be a good guide. I'm with virgin media and can't really recommend them if you want unlimited downloads. Customer service is patchy too.

#30 at 01:54:14 - 20/07/2007

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